DEFINITIONS

1.1. Seller – “Organic Target, MB” (company code: 306315568), not a VAT payer, address: Žemaičių g. 79-1, Kaunas, which sells products and services on the website www.grandversity.com and is responsible for fulfilling the Buyer’s order.

1.2. Buyer – a legally capable natural person (i.e., of legal age and not legally restricted) or a legal entity purchasing products and services on www.Grandversity.com.

1.3. Parties – the Buyer and the Seller collectively.

1.4. Terms – these Purchase-Sale Terms and Conditions, which apply to every purchase made by the Buyer on www.grandversity.com and form the basis for the contract between the Parties.

1.5. Account – the result of the Buyer’s registration on www.grandversity.com, which creates a personal account where the Buyer’s personal data and order history are stored.

1.6. Website – the online site www.grandversity.com

1.7. Learning Platform – a platform administered by the Seller where purchased online courses and related information are uploaded, and the sale of training, services, and goods to Buyers takes place.

1.8. Courses – a lecture, presentation, seminar, or other educational session, acquired by the Buyer, delivered live and/or via online streaming and/or pre-recorded video.

1.9. Agreement – the purchase-sale contract between the Buyer and the Seller, considered concluded from the moment the order is confirmed, i.e., when payment is received.

GENERAL PROVISIONS

2.1. Before placing an order, the Buyer must tick the box and confirm they have read and agree to the Purchase-Sale Terms. These confirmed Terms constitute a binding legal document outlining the rights and obligations of the Buyer and Seller, conditions of purchase and payment, refund procedures, liability, and other relevant matters regarding purchases on www.grandversity.com.

2.2. The Buyer may not agree to the Terms with exceptions. Any deviation requires prior written consent from the Seller or amendment of these Terms.

2.3. The Seller has the right to change, modify or supplement the Terms. The updated Terms are published on the Website and come into effect from the moment of publication unless a later date is clearly stated.

2.4. The Buyer must read the Seller’s Privacy Policy published on the Learning Platform www.grandversity.com. The Buyer’s personal data is processed in accordance with applicable laws and the Privacy Policy.

2.5. If the Seller is required to provide the Buyer with information or documents via email, the Buyer is responsible for ensuring a valid and functioning email address is provided.

MOMENT OF ESTABLISHING LEGAL PURCHASE-SALE RELATIONSHIP

3.1. When ordering goods and services, the Buyer must provide personal data necessary for the order to be processed, which will be handled according to the Privacy Policy.

3.2. Once the Buyer completes all steps and submits the order, a legal purchase-sale relationship is formed. Confirmation is sent via email and shown in the browser.

3.3. Each order is stored in the Seller’s database under the Privacy Policy.

BUYER’S RIGHTS AND OBLIGATIONS

4.1. The Buyer has the right to purchase products and services on www.grandversity.com in accordance with the Terms.

4.2. The Buyer has the right to cancel the order and terminate the Agreement as outlined in the Terms.

4.3. The Buyer must comply with the Terms, Privacy Policy, and Lithuanian law when using the Website.

4.4. If the Buyer opts for partial payment, they commit to settling the balance within one month. Failure to pay may result in contact from the Seller and possible referral to a debt collection agency.

SELLER’S RIGHTS AND OBLIGATIONS

5.1. The Seller agrees to fulfill orders in accordance with these Terms and the Privacy Policy.

5.2. The Seller agrees to respect the Buyer’s privacy and process personal data according to law and policy.

5.3. The Seller agrees to meet all legal obligations outlined in these Terms and Lithuanian law.

5.4. The Seller has the right to cancel an order without prior notice if payment is not completed.

PAYMENT TERMS

6.1. Prices are listed in euros, including VAT and other applicable taxes, unless training is exempt from VAT under Lithuanian law.

6.2. Payments can be made by card, bank transfer, or online banking.

6.3. The order is confirmed once payment is received.

6.4. To receive an invoice, the Buyer must contact the Seller at info@grandversity.com.

6.5. An invoice can be issued to a company or institution upon the Buyer’s request.

DELIVERY OF PRODUCTS/SERVICES

7.1. Online courses become accessible to the Buyer via their account on the Website upon payment. Access is limited and subject to removal after expiration, as defined by the Seller.

7.2. Login details are sent to the Buyer’s email upon purchase.

7.3. All inquiries should be sent to info@grandversity.com and will be answered within 24 hours on business days.

TERMINATION & REFUND POLICY

8.1. Product returns are governed by Lithuanian law.

8.2. Orders not completed (unpaid) are considered invalid.

8.3. If a money-back guarantee is provided, the Buyer may use it within the stated period from the payment date. The full amount is refunded and access to the platform is revoked.

8.4. We continually invest in quality and service, but each person is responsible for how they use the courses. Courses may be theoretical (up to 3 months) or practical (at least 3 months).

REFUND GUARANTEE:
We promise a refund within the first few days if the customer feels neglected. Refunds are only available within the first 14 days.

8.5. In all other cases, refunds are not available unless otherwise agreed between Buyer and Seller.

LIABILITY

9.1. The Buyer is liable for unlawful actions performed on www.grandversity.com . Recording or sharing copyrighted material is illegal and subject to legal action.

9.2. Violation of the Terms may result in indefinite suspension of access to the platform.

9.3. The Buyer is responsible for safeguarding login information.

9.4. The Seller is not liable for damages resulting from the Buyer’s failure to read the Terms and Privacy Policy.

FINAL PROVISIONS

10.1. All communication must be conducted using the contact details provided on the Website. The Seller is not liable for any issues arising from communication via other channels.

10.2. Any disputes shall be resolved through negotiation. If unsuccessful, disputes will be handled in accordance with Lithuanian law.